Feedback from Emotion Customers

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Feedback from Customers

I just wanted to let you know i have received these lovely shoes today, thank you for a very fast delivery, i will certainly order from you again, excellent customer service

S.M.

Hello Maggie, Just to say that I have now received my new boots (Rosa) and they fit well. I was really impressed with your efficient service and you were so helpful on the telephone. The boots are very nice. I will be recommending you to my firiends. Thanks again.

S.H.

I wanted to write to let you know how impressed I have been with your customer service. I returned a faulty pair of shoes recently and recieved a cheque to cover postage 2 working days later and aknowledgment taht aa full refund was to be made on my credit card. It's so lovely for things to be efficiently dealt with. Would recommend you highly.

Sincerely

KS Totts

K.T.

I have just received my ankle boots (LOLA) and they are fantastic they are so comfortable.and very smart
I will be buying more shoes from you soon

K.B.

Thank you so much for the prompt despatch of my order - the shoes and bag are brilliant and I am looking forward to proudly displaying them on my daughter's wedding day. Excellent Service. Will tell all my friends!

M.L.

Love the shoes they are the first pair of party shoes I have been able to wear in comfort for a very long time thank you

W

I'm delighted to have found a site with such a wide choice of shoes in my size.

Unfortunately, the shoes that I ordered didn't quite match my wedding outfit and I returned them. I was amazed that the whole process was quick, very courteous and hassle-free.

Thank you for a very reassuring service.

I have no reservations about shopping with you in the future.

S.S.

Thank you for your very prompt reply to my query, I do think this is the best customer service I have come across on the web.

C.C.

I recently bought a pair of helen mink shoes and can not tell you how delighted I am with them.

I thought perhaps the jewel embellishment on the front may turn out to be a bit tacky looking but how wrong I was. They are beautiful and so comfortable! I was also very impressed by the very careful packaging.

All in all an extremely good buy. Thank you so much

S.W.

My shoes and bag arrived yesterday and I only ordered them late on Sunday! I am really thrilled with them - they are exactly what I wanted for my wedding next Tuesday so a big THANK YOU!

B.L.

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